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From Multiply to your own website
Orange Brutus "Sizzling Summer"
Orange Brutus, Cebu’s pioneer hamburger chain and home of the best sizzling burger steak and fresh fruit shakes, announces the return of its “Sizzling Summer.” This comes as the company celebrates its 30th ANNIVERSARY this year. Starting this April 1 all the way to the 30th, everyone can enjoy to their heart’s content a filling meal of its famous all-time favorite Sizzling Burger Steak with two cups of rice that comes with a 12 oz. Fresh Fruit Shake of their choice for only P85.00. This spells out a whopping total savings of P24.00 for every order. It’s one of the chain’s ways of saying thank you for all the support through the years!
This only happens if you are a frequent customer, and order the same thing
each time. But there's something that makes you feel special as a customer
if the staff knows you have a "usual".
In my case, my wife and I go to a breakfast restaurant a couple of times a
week, and one day the waitress looked at me and said, "The usual?" I was a
bit surprised, but I said yes. And sure enough, she brought out exactly
what I liked.
Two important things happened from that:
1. It made me VERY loyal to that restaurant, because they KNEW me. They
knew what I liked, and cared about remembering it.
2. It made me VERY loyal to that WAITRESS. Because she remembered me, I
always remember her and ask to be seated in her section.
Action Step: What is one way that your staff can notice a "usual" in your
regular customers, and offer it before they even ask?
Written by John Connor
source: businesstomato |
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